We are a research driven strategy firm that specializes in CX, and brand planning and strategy.
We are a research driven strategy firm specializing in customer experience, brand planning, and brand strategy. Recognized in 2017 as one of the fastest growing companies in our region, we have over 30 employees working in each of the disciplines of market research: comprehensive data analytics, in-depth secondary research, a wide variety of qualitative research techniques, and complex quantitative research. Our clients typically use multiple forms of research to deeply understand their customer experience or brand issues. We have a team of CX and brand strategists who are highly skilled at using research to identify the ways to improve both the customer’s experience and their brand perception. We have recently expanded from our Pittsburgh base with an office in downtown Chicago. WBENC-Certified.
Keywords: Campos Pittsburgh Campos Inc Consumer Trends Data analysis Trends Analysis Market research consumer research Health care patient experience Customer experience Qualitative research Quantitative research Survey design Pittsburgh market research facility Strategic brand planning Brand strategy Woman-owned business WBENC certified
Interview Q&A
How long have you been in business?
Founded 1986 as a full service market research firm. Purchased in 2014 by A.J. Drexler and expanded services to brand strategy and customer experience services. Recognized in 2017 as one of the fastest growing companies in our region.
What is your primary product or service?
Brand Planning; Brand Strategy; Customer Experience Planning; Customer Journey Mapping; Strategic Planning; Data Analysis; Segmentation; Qualitative Research; Quantitative Research; Secondary Research; User Experience Research; Higher Education Strategy; Specialize in Health Care; B2B; B2C industries. Respondent recruitment, moderating, and facility rental.
How do you differentiate yourself from other businesses in your category and area?
We are a research-driven strategy firm that specializes in developing daring brand and customer experience solutions that propel our clients’ businesses forward. Research fuels our strategy and planning work. Strategists on staff.
How many locations do you have and do you have plans to expand?
2: Pittsburgh and Chicago. Yes, we are expanding!
Provide detailed directions to your location
Downtown Pittsburgh in the Cultural District on Penn Avenue, between 9th and 10th Streets.
Who owns your company or runs daily operations?
A.J. Drexler/CEO; Barb Theobald/COO
What are your hours of operation?
Monday through Friday: 9 a.m. - 6 p.m.
Contact Campos:
